Saturday, November 7, 2009

Clicking on a link in my email does nothing. Can someone help me?

When I receive emails with a link to a website, I click on it and I go NOWHERE. I end up having to copy and paste it in my address bar.

Clicking on a link in my email does nothing. Can someone help me?
Difficult to guess your problem from here,but for your help here are some suggestions.


Click 'Refresh' button,clear history,delete offline files from tem internet folder,clean your browser's cache,clear SSL slate,delete unnecessary cookies.





Make sure you have your internet connection ok and you are receiving your data packets with stability and as usual amount.





If you still can't see the writing in your mails, it's usually a scripting error. To fix this:


1. Click on 'Tools'-'Internet Options'.


2. Click the "Security" tab.


3. Click the Internet (globe) icon and click the "Custom Level" button.


4. Scroll way down until you see "Scripting.


5. Enable the following:


a) Active scripting


b) Allow paste operations via script


c) Scripting of Java applets are all enabled.


6. Click the "OK" button at the bottom of the window.


7. Enable HTML texts.


Restart Yahoo! Mail and you should start seeing text in your Yahoo!mail windows.





You may need to checkout whether your anti-viruses' auto- email scanner is filtering out all those your new incoming emails for improper settings.





You need to clearout your browsers cache again by a good cleaner as 'ccleaner' or 'Easy cleaner'





You may need to upgrade your RAM upto 512MB for windows xp sp2





You can also fill out a feedback form online:


http://help.yahoo.com/fast/help/us/mail/...





If it still not ok, then you can also e-mail the Yahoo! Customer Care or E-mail support team:


cc-advoc@yahoo-inc.com (Y! Customer Support)


mail@cc.yahoo-inc.com (Email Support)
Reply:Try just letting your mouse cursor hover over the link for a second and see if a little balloon pops up that gives you the option of going to the link or something else that I forget.


No comments:

Post a Comment

Blog Archive